Level 1 Customer Service

Topic: Retail businesses

In this lesson students identify good and bad customer service, understand the importance of customers to retail businesses.

This one year course is designed to facilitate learners with special educational needs in order to get used to a college environment.

Duration: 38 mins

Members only, please subscribe

members-only

Document download

Lesson plan and feedback:

Members only, please subscribe

Activities:

Members only, please subscribe